Service Provider Wi-Fi

#1 in large-scale Wi-Fi Service Management

World’s #1 Solution for Large-Scale Wi-Fi Service Management

Enea Aptilo Service Management Platform™ (SMP) is the world’s leading system for managing large-scale Wi-Fi services.

Enea helps service providers create growth, save costs and reduce churn while increasing ARPU and customer loyalty. You can monetize Wi-Fi both directly and indirectly using the award-winning service provider Wi-Fi functions for B2C / B2B Wi-Fi and offloading.

Trusted by 100+ CSPs

Enea Aptilo SMP has been proven in large-scale deployments with 100+ operators in more than 75 countries. We have experience deploying and partnering with leading vendors, including Cisco, CommScope (Arris & Ruckus), Ericsson, Fujitsu, HP, and Nokia.


Wi-Fi Industry Awards

These are just a few of our 100+ Service Provider Wi-Fi Deployments utilizing our Service Provider Wi-Fi solution.

Please use the tabs below to learn more about Enea’s Service Provider Wi-Fi offerings and solutions and download related material, including our popular white paper “Wi-Fi in the 5G era.”


Access our Wi-Fi Resources Library

You will get access to download all our Wi-Fi-related collaterals including White Papers and Solution Briefs. You may also want to visit our insights section.

If you have any questions, please do not hesitate to contact us!



Wi-Fi Downloads
What is service provider Wi-Fi?

Wi-Fi services provided by Communication Service Providers (CSP), including cable operators, mobile operators, fixed operators, and wireless Internet service providers (WISP).

What is the difference between service provider Wi-Fi and traditional Wi-Fi services?

The scale and complexity of the Wi-Fi service and the need for multi-vendor support. While large enterprises can have thousands of access points, they do not come close in scale to the hundreds of thousands of access points deployed by a large service provider. For example, Enea’s customer Telkom Indonesia’s Wi-Fi network is one of the largest in the world, serving more than 70 million users through 400,000+ Wi-Fi access points. Service provider Wi-Fi is also much more complex as a Wi-Fi service provider also needs to cater to all kinds of enterprise use cases in their B2B services. Finally, a service management system for service provider Wi-Fi must also be Wi-Fi vendor agnostic. Most service providers have a multi-vendor strategy to get the most optimal solution for every use case and save money by increasing the competition among Wi-Fi equipment vendors. Some also have to support their enterprise customers’ Wi-Fi access points and gateways since they are deploying, e.g., Guest Wi-Fi services on top of their customer’s equipment.

Managing Wi-Fi services with 400,000+ access points and 70 million users across 17,000 islands puts extreme demands on the Wi-Fi service management core platform.

Irwan Indriastanto, Senior Manager Wireless Product, Telkom Indonesia

All the Best Service Provider Wi-Fi Functionalities

Over the years, we have carefully built the Aptilo Service Management Platform™ (SMP) into a strong weave. Each thread represents one of the thousands of demanding requirements from our service provider Wi-Fi customers.

Our Wi-Fi AAA and Wi-Fi policy engines work in concert and form the core of Aptilo SMP. In addition, we have all the functions needed to turn your Wi-Fi network into a carrier-class Wi-Fi service and monetize both directly and indirectly. Click below to learn more about the essential core features in Aptilo SMP. Together with the multi-tenant B2B Wi-Fi and SIM authentication capabilities, it constitutes the world’s #1 solution for managing service provider Wi-Fi services.

Fast-Track Your Service Provider Wi-Fi Deployment

Enea Aptilo SMP service provider Wi-Fi solution hotspot architecture

Aptilo offers a fast-track to launch service provider Wi-Fi with our pre-integrated functions for subscriber management, charging, captive portals, access control, system reporting, and Wi-Fi analytics. These functions are optimized to work together on a single scalable system – the Enea Aptilo SMP.

We are also offering the Enea Aptilo SMP as a Service (SMP-S), hosted as a ‘dedicated instance per customer’ at Amazon Web Services (AWS) and managed by our experts. This means that you have the same possibilities to tailor Aptilo SMP to your service provider Wi-Fi needs, whether it is delivered as software or as a service.

Service providers can also take an even faster track to deliver B2B Guest Wi-Fi services to enterprises through the Enea Aptilo Guest Wi-Fi Cloud (GWC) service. Here, the customization possibilities are more limited, but you can start immediately utilizing features built on our best practices.

As a Wi-Fi service provider, these fast-track possibilities mean faster time-to-market and happy subscribers with the best user experience available today.

Do You Already Have a Legacy Service Provider Wi-Fi Solution?

The Wi-Fi industry is moving fast. More service provider Wi-Fi developments have happened in the last few years than in the previous decade. It is challenging to keep up, and that is why service providers should consider commercially available solutions such as Aptilo SMP, as many service providers share the development.

We can integrate with what you have and even emulate some of the existing functionality utilizing our ServiceGlue™ concept. You can add the lacking functionality from the cloud by cherry-picking functions you need from our Aptilo SMP as a Service (SMP-S) offering.

However, sometimes it may be better to replace what you have rather than build on something that will not hold the test of time.

Just Add the Wi-Fi Radio Network

The pre-integrated Aptilo SMP has all functionality needed to build a service provider Wi-Fi hotspot 2.0 enabled service. All you need to do is to add the Wi-Fi network and optionally integrate with your existing OSS/BSS systems. This is a case where the whole is greater than the sum of its parts, the extra value Aptilo SMP brings includes:

  • Rock solid stability
  • A unique and tight integration between the policy and charging functions
  • Advanced APIs
  • Aptilo ServiceGlue™ – build configurable logic
  • 3rd party gateway adapters
  • Extensive native interfaces toward OSS/BSS and mobile core
  • Session management
  • RADIUS and Diameter support
  • Wholesale support
  • Intelligent roaming
  • WBA OpenRoaming support
  • Policies for differentiated services

All you need to know about

OpenRoaming White Paper

Download our white paper now.

Download the All You Need to Know About OpenRoaming White Paper

Just name the Wi-Fi business model you need

In our over 100 service provider Wi-Fi deployments, we have been through all business models there is. No matter what business models you need, we are confident that we will be able to accommodate it and provide good advice based on our experiences since 2001.

Service Provider Wi-Fi Insights

We have collected all our insights in one place. Here you will find articles, blog posts, videos, white papers, and more. If you want to explore all Enea-related insights, you can just reset the filter.

Service Provider Wi-Fi insights