Network Traffic Management
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Mobile Virtual Network Operators
Enea helps MVNOs control wholesale costs, protect subscribers, and deliver differentiated services. Through innovative and robust software solutions, Enea gives MVNOs the visibility and flexibility they need to stay profitable while offering compelling packages and superior user experiences.
Secure, Optimize, and Differentiate Your MVNO
Mobile Virtual Network Operators (MVNOs) play a unique role in today’s telecom ecosystem. By leasing capacity from Mobile Network Operators (MNOs), they can move faster, target niche segments, and innovate with new services and pricing models. But success is far from guaranteed: MVNOs must navigate a complex mix of challenges—controlling wholesale costs, gaining real insight into usage, safeguarding subscribers against fraud, and delivering an experience that truly sets them apart. Whether operating as a full MVNO with greater control over authentication, billing, and subscriber management, or as a lighter MVNO with limited control, the customer experience is always your responsibility. Enea’s software provides the visibility, optimization, and security needed to turn those challenges into opportunities for profitable growth.
Are you a full MVNO with greater control of your network? Explore our solutions for Mobile Network Operators
1. Cost Control & Capacity Optimization
With mobile data demand growing more than 20% each year, MVNOs face mounting wholesale bills. Unexpected traffic overages, video-heavy usage, and peak-time surges can quickly eat into margins. Unlimited “all you can eat” data plans may win customers, but they are risky unless usage is carefully managed. For example, limiting streaming resolution to DVD quality can reduce data consumption significantly, keeping plan prices attractive for subscribers while ensuring profitability for the MVNO.
This challenge plays out differently depending on the MVNO model. Lighter MVNOs, who depend almost entirely on the wholesale access granted by their host MNOs, have limited control and must pay particular attention to consumption patterns. Full MVNOs, with their own infrastructure for subscriber data and policy control, have more flexibility to shape traffic and design cost-efficient packages—but also carry more responsibility for managing capacity.
To remain profitable, MVNOs must maximise the leased capacity they buy, forecast when additional wholesale data is really needed, and apply optimisation strategies before costs spiral out of control. That can mean shaping high-traffic applications, offloading mobile usage onto secure Wi-Fi networks, or extending capacity during congestion by optimising video traffic. Many MVNOs are also exploring partnerships with multiple host networks to balance costs and improve coverage, though this increases the complexity of monitoring and traffic control.
2. Operational Visibility, Forecasting & Billing Flexibility
Success for MVNOs depends on truly knowing their audience. Operators need to understand which customer segments use what services, how consumption changes over time, and whether current packages are profitable. Without visibility, it is impossible to refine offers, measure success, or negotiate wholesale capacity effectively.
Billing flexibility is another critical challenge. Customers increasingly expect more than simple prepaid or unlimited plans. They want bundles for gaming, social media, or streaming; flexible add-ons they can pause or top-up; and complete transparency to avoid bill shock. For MVNOs, this requires systems that combine granular traffic visibility with agile billing and policy control, so new offers can be launched and adjusted quickly.
Regulatory demands add another layer of complexity. Laws on data privacy and sovereignty (such as GDPR), requirements for lawful interception, and the rise of eSIM and number portability mean activation, billing, and compliance must all be seamless. Customers can switch providers more easily than ever before, so transparency, accuracy, and speed are essential.
The challenge is to bring together usage insights, forecasting, and billing agility into one coherent platform that enables both profitable innovation and regulatory compliance.
3. Differentiation & User Experience
In a market where price competition is fierce, MVNOs thrive by differentiating through customer experience and innovative service design. That means offering tailored packages, creative bundles, and perks like streaming subscriptions or gaming passes—while making sure customers feel they get the speed and reliability they paid for.
But user experience is fragile. When networks are congested, MVNO subscribers may be deprioritized compared to MNO customers—for instance, shifted from 5G down to 4G. This can lead to dissatisfaction if users perceive they are being short-changed. Lighter MVNOs must rely heavily on their host MNO to manage these situations, while full MVNOs can deploy more sophisticated traffic management to mitigate the impact.
Maintaining experience requires real-time monitoring at both the radio and application level. By aggregating anonymized data across users and locations, MVNOs can build a clear picture of service quality and take corrective actions—before customer complaints or churn occur.
Differentiation also depends on speed of innovation. With eSIM making activation faster and churn easier, MVNOs need to launch new offers quickly to stay competitive. Hyper-segmentation—whether targeting youth, expats, IoT customers, or enterprises—requires rapid package development backed by strong analytics and traffic intelligence.
4. Security, Trust & Regulatory Compliance
Subscribers hold MVNOs accountable for safety—even when the underlying network is run by an MNO. Spam, fraud, and phishing attempts erode trust, damage brand reputation, and can even lead to enterprise breaches. SMS phishing in particular is a growing gateway to identity theft and fraud, making it a priority for all operators.
For lighter MVNOs, the first step is to ensure their host MNO provides adequate protections. Full MVNOs, with more control over messaging and voice traffic, can deploy advanced firewall solutions directly to safeguard customers and the network. Protecting subscribers is not only essential to avoid churn but also increasingly mandated by regulators.
Compliance expectations are rising worldwide, requiring operators to filter harmful content, provide lawful interception, and enforce strict privacy protections. As more MVNOs move infrastructure into the cloud, ensuring compliance with data sovereignty rules has become just as important as fraud detection.
Ultimately, security is more than a defensive measure—it can be a differentiator. MVNOs that actively protect subscribers with strong, visible safeguards stand out in a crowded market.
Trusted by 170+ Telecom Operators
Enea’s software is trusted by more than 170 Communications Service Providers across over 100 countries. These providers have chosen best‑of‑breed solutions to protect, monetize, and scale their networks.
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Enea’s traffic management capabilities provide the technological foundation needed to fulfill our “subscribe once, source from many, pay for what you use” model, which is radically transforming how consumers experience mobile services across our LATAM operations.
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Enea’s technology allows us to effectively manage all our streaming data, including encrypted video, resulting in a very positive impact on subscriber QoE.
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We are an operator group that places our commitment to security at the core of our operation, adopting a zero-trust interconnection strategy. After a thorough evaluation of the best possible partners to help us deliver on this vision, we selected Enea’s security platform and threat intelligence services to continue protecting our networks against today’s threats and those we’ll face tomorrow.
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TELUS is proud to partner with Enea and give our customers a better experience while watching videos
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Delivering a private APN with an enterprise VPN is normally a tedious process for both the service provider and their enterprise customers, which can take weeks to complete. With Enea IoT CCS, we can automate the delivery of VPNs for private APNs through a customer self-service portal.
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We evaluated a number of different solutions as our network has experienced a rise in encrypted traffic along with the growing demand for data, primarily video. The innovative solution from Enea has proven notable. They have demonstrated their expertise and backed it up with excellent levels of service.
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Enea creates a ‘sticky’ guest Wi-Fi that drives customer engagement. It is also an important source of additional revenue which benefits NOS and our enterprise customers.
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Secure Traffic Manager and RAN Congestion Manager effectively manage encrypted and non-encrypted traffic, reduce RAN congestion and improve subscribers’ quality of experience.
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The innovative solution from Enea has been impressive. They have demonstrated their expertise and backed it up with excellent levels of service.
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We were looking for a vendor agnostic solution that could match our high ambitions in scaling our Wi-Fi business both in terms of volume and functionality, and at the same time have a platform that will allow Batelco and its enterprise customers to engage with the Wi-Fi users.
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Managing Wi-Fi services with 400,000+ access points (including homespot) and 70 million users across 17,000 islands puts extreme demands on the Wi-Fi service management core platform.
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It’s clear from the feedback of Mobile Operators that Enea AdaptiveMobile Security is one of the few companies who are admired for really having the edge over their competitors based on their strong reputation for “Technical Expertise”, “Quality of Service” and “Reliability”
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We evaluated a number of different solutions as our network has experienced a rise in encrypted traffic along with the growing demand for data, primarily video. The innovative solution from Enea has proven notable. They have demonstrated their expertise and backed it up with excellent levels of service.
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We are impressed with the Smart User Repository’s fast and flawless deployment as well as the immediate results it has delivered.
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The ability to offer attractive Wi-Fi services creates new revenue opportunities and expands NTTBP’s service options. We look forward to rolling out advanced, unified, feature-rich Wi-Fi services to our customers with the Enea platform. Enea’s proven expertise in enabling carrier Wi-Fi on this large scale made them the right choice.
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Telecom operators face immense pressures—shrinking margins, relentless cyber-threats, and demanding customers. But with the right software tools, these challenges can become opportunities.
Enea’s portfolio empowers operators to reduce costs, protect revenues, and deliver superior user experiences, all while preparing for future growth in 5G, IoT, and beyond.
Discover how Enea can help your network thrive.