Enea for

CPaaS Providers

Communications Platform as a Service (CPaaS) providers put their trust in Enea’s award-winning software for security solutions & and fraud protection.

Tackling Messaging Compliance and Security Threats

Protect Today’s SMS Revenues. Secure Tomorrow’s Rich Media Channels.

SMS remains the backbone of enterprise messaging, but fraud and rising abuse threaten trust and margins. RCS introduces richer engagement, but it also expands the attack surface.
CPaaS providers must be able to defend their infrastructure against abuse, enforce compliance, and make proactive, informed business decisions based on granular messaging insights and business data.

Messaging Security and Insights Challenges for CPaaS and Aggregators

There are many challenges that CPaaS providers and aggregators must overcome. Enea has the expertise, experience, and solutions to assist with these:

Compliance & Regulatory Complexity
Pressure from operators and regulators for compliance increases with a growing set of rules and best practices. Cross-market compliance requires consistent enforcement at scale.
High Levels of Fraud and Abuse
SMS remains a prime target for spam, scams, and smishing, and fraud, such as artificially inflated traffic (AIT), is at an all-time high.
Price Pressure and Revenue Erosion
When MNOs increase termination rates, margins shrink and traffic moves to other channels. Reduced volumes and smaller margins jeopardize profitability.
Fast-Moving Market Evolution
Rich media is entering A2P messaging through RCS for Business, which requires new compliance control tools. Brands quickly adopt new technology, so CPaaS providers need to act now.

Solutions for Compliance, Security, and Profitability

Enea Adaptive Messaging Firewall for CPaaS

Enea provides CPaaS providers and aggregators with a specialized cloud-native firewall to protect A2P SMS, MMS, RCS, and messaging app channels against fraud, spam, and compliance issues. It supports both domestic and international compliance through fine-grained controls. Innovative features such as Restricted Image Detection help keep rich media messaging channels, including RCS for Business, free of non-compliant SHAFT image content. It defends against fraud and abuse by identifying issues like campaign drift, URL cycling, shared senders, and snowshoeing. Messaging insights, such as whether the message is an OTP, a notification, promotional, or serves another purpose, enable smarter routing and pricing decisions.

Threat intelligence analyst in front of multiple computer screens

Messaging Threat Intelligence for CPaaS

Enea’s managed threat intelligence services give CPaaS providers actionable insights to safeguard revenue and deliverability. As spam and fraud tactics evolve, adaptive security controls are essential to keep messaging channels clean. Our managed threat intelligence services monitor spam campaigns, malicious senders, and fraud techniques. Working with our CPaaS customers, we understand, anticipate, and proactively adjust defenses to address evolving risks. Our insights come from analyzing over 1 trillion messages passing through our deployed firewalls annually.

Security and Compliance Insights for CPaaS

Handbook

RCS Security for CPaaS

Securing Messaging in the Age of Rich Media and Artificial Intelligence.

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White Paper

A2P SMS Under Siege – AIT

Artificial Inflation of Traffic and its impact on the industry.

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Buyer's Guide

Messaging Firewalls for CPaaS

A detailed guide with key takeaways and questions to ask internally in your organization and to firewall vendors.

Download Buyer's Guide

White paper

Lost in Termination

How smart SMS pricing can boost A2P revenues and reclaim traffic lost to messaging apps and fraud.

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A2P SMS value-based pricing report cover

Trusted by the World’s Leading CPaaS Providers

Our customers include every Leader in the Gartner Magic Quadrant and Omdia CPaaS Provider Universe, and most of the top providers ranked by Juniper Research

Insights For CPaaS providers

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