Local support contacts Local Customer Support is open during local business hours. Please use the following information to contact Support: France, Italy, Spain and Israel: E-mail: support@enea.seTelephone: +46 8 50 714 099 orTelephone: +33 1 69 18 14 40 Germany and Austria:E-mail: support@enea.seTelephone: +46 8 50 714 099 orTelephone: +49 89 54 46 76 - 13 The Nordic Region:E-mail: support@enea.seTelephone: +46 8 50 714 099 UK and Ireland: E-mail: support@enea.seTelephone: +46 8 50 714 099 orTelephone: +44 1844 276 980 North and South America:E-mail: support@enea.comTelephone: +1 301 309 9163 orTelephone: +1 650 491 0032 Japan:E-mail: japan-support@enea.comTelephone: +81 3 5207 6167 China:E-mail: china-support@enea.com Telephone: +86 21 6334 3406 Other Countries:E-mail: support@enea.seTelephone: +46 8 50 714 099 Share | Contact ENEA Let ENEA contact me Contact ENEA Let ENEA contact me Offices Stockholm, corp HQ China France Germany UK Japan Romania USA Corporate Headquarters, Stockholm P.O. Box 1033 Jan Stenbecks Torg 17 SE-164 26 Kista, Sweden Phone: +46 8 507 140 00 Fax: +46 8 507 140 40 E-mail: info@enea.se China Shanghai Representative Office Room 1203, Silver Tower No.218 South XiZang Road Shanghai 200021, China Phone: +86 21 6334 3406 ENEA Software (Beijing) Co. Ltd. RM1702, Block C, Reward Building, No. 203, 2nd Section of WangJing LiZe ZhongYuan, ChaoYang District, Beijing, 100102, China Phone: +86 010-6439 8390, Fax: +86 10-64399850 France Paris Batiment Mac Kinley 1, avenue de l’Atlantique F-91940 Les Ulis, France Phone: +33 1 76 91 58 20 Germany München Schlosserstrasse 4 80336 München, Germany Phone: +49 89 544 6760 UK Charlton Barn Lower Charlton Trading Estate Shepton Mallet. Somerset GB-BA4 5QE, UK Phone: +44 1749 346784 Japan Tokyo 1-4-2 Kanda Ogawa-machi Chiyoda-ku Tokyo 101-0052, Japan Phone: +81 3 5207 6167 Romania Bukarest Splaiul Independentei 319 C, Trust Center, 060044 Bucharest, Romania Phone: +40 21 305 15 00 Fax +40 21 305 15 25 USA Boston Nashua Office Park One Tara Blvd, Ste 404 Nashua, NH 03062, USA Phone: +1 480 753 9200 Phoenix 1711 W. Greentree Drive Suite 108 Tempe, AZ 85284, USA Phone: +1 480 753 9200 Name Email Company State (in US only) Country Phone number Please contact me regarding: Let ENEA get back to me Please fill out the form with information about you. We will then get back to you as soon as possible. Support login For login to the support tracking system, please visit the customer support page. Extended support service Extended maintenance options are available for an additional fee that is determined based on the services that you selected. Potential Extended Support Services include on-site support, support reviews and a quicker turn around of support issues. Contact an Enea office Software updates Major product releases are made on a regular basis for all products in the Enea product portfolio. Major releases include cumulative upgrades containing corrections to products and new functionality to be included in the licensed products. Maintenance updates and patches are provided for corrections to problems as available and upon request. Contact an Enea office